Responsible Conduct of Gaming

TASkeno strongly supports the training of all Gaming staff through the Responsible Conduct of Gaming and adheres to the requirements of the Tasmanian Gambling Exclusion Scheme and the Gamblers’ Helpline (1800 858 858). These resources allow patrons or family members concerned about their gambling activities to seek help and support.

TASkeno and all venue staff across Tasmania work together to implement Responsible Conduct of Gaming and to provide support to any patron who requires assistance.

Responsible Gambling

The Tasmanian gambling environment is heavily regulated to ensure security, probity and appropriate harm minimisation. We believe that a tightly regulated environment of gambling products is a crucial component in maintaining a well managed sector ensuring very low levels of problem gambling.

TASkeno has a genuine commitment to ensure that all venues support the Tasmanian Gambling Exclusion Scheme and provide information to patrons about the services that are available to assist with problem gambling. We also conduct audits of all venues through regular mystery shopping to ensure that they are appropriately committed to responsible gambling, under the acclaimed Aspire program.

Click here for more info: Responsible Gambling support for players | Treasury and Finance Tasmania


1800 858 858

In person
Gamblers Help counsellors are located in Hobart, Launceston, Devonport, Burnie and other centres. These in-person services are delivered by:
Anglicare Tasmania 1800 243 232
Relationships Australia Tasmania 1300 364 277